MedUX reveals that Spain telecom providers offer outstanding User Experience in FTTH services

Spain is the leading country in fiber deployments in Europe, with a 33.9% of FTTH (Fiber To The Home) penetration rate, after joining around 1.61 million new subscribers between 2016 and 2017, according to a report commissioned by the FTTH European Council, formed by more than 150 companies.

But, how is the User Experience in FTTH offered by telecom providers in Spain? MedUX, which is currently retrieving fixed broadband User Experience metrics, has detected a notable experience in FTTH services.

Our May report on the Fixed Broadband Network Status in Spain, which covers three leading operators in the country, reveals that the performance and experience provided by Spanish FTTH providers is remarkable and it has a consistent behavior.

This strong network performance is defined by a high connection speed, above all for upload and download speeds; a progressive network responsiveness evolution and a potent OTT (Over The Top) service performance (based on Web, Dropbox and YouTube metrics tests).

Aggregated Quality of Experience Indicators for operators during May Source: MedUX Analytics Portal

If you are interested in knowing more or you want to receive a copy of the ‘Fixed Broadband Network Status in Spain’ report, please contact info@caseonit.com.

Original text at https://www.caseonit.com/blog/medux-reveals-that-spain-telecom-providers-offer-outstanding-user-experience-in-ftth-services

Taller Práctico Fundamentos de la tecnología FTTx GPON

Las redes locales pasivas ópticas, basadas en la tecnología GPON, son la base necesaria para la transformación en la INDUSTRIA 4.0.
La aplicación de las comunicaciones por fibra óptica en las redes de área local ofrecen grandes ventajas frente a las redes tradicionales: Ahorro de un 60% en costes de mantenimiento, un 50% menos de espacio, consumo de energía 40% inferior, 50% en costes de instalación de la infraestructura de comunicaciones, y  todo ello al mismo tiempo que ofrece mayor velocidad de datos, interfaz los servicios de voz, datos y vídeo y cubre  distancias de hasta 20 Kilómetros. 

En este taller, de tres días de duración, te proponemos descubrir los conceptos básicos de cada tecnología FTTx a partir de una introducción a los principios arquitectónicos de las redes de acceso.
Durante la segunda parte de la formación los participantes adquirirán más conocimiento sobre las redes ópticas pasivas (PONs).
La formación está orientada para que resulte práctica, una plataforma GPON FTTH será puesta a disposición 
 de los participantes, incluyendo un emulador OLT y un analizador de protocolo GPON.
Además, Los participantes aprenderán a proporcionar servicios (IPTV, VoIP, HSI), verificar su calidad de experiencia y su seguridad.

Fechas: 12,13 y 14 de Junio
Duración: 24 horas. Tres días de formación, prácticas incluidas.
PVP:  2.100€ + IVA/ persona
 

Mínimo 4 asistentes y máximo 12

Contenidos

  • Introduction to FTTx Access Networks                                  
  • Passive Optical Networks
  • GPON Basics
  • GPON Infrastructure in-buildings
  • GPON Essentials
  • Deeping into the protocol: GTC Layer
  • Deeping into the protocol: GPON Encapsulation Method
  • Deeping into the protocol: ONU Management and Control Interface(OMCI)
  • Towards interoperability
  • GPON: The evolution

Más información y registro en:

Taller FTTH GPON

Making your FTTH ready for a CORD architecture

FTTH Network ready for CORD architecture

Central Office Re-architected as a Data center (CORD) is the response from Telecom Operators to benefit from economies of scale (infrastructure constructed from a few commodity building blocks) and agility (the ability to rapidly deploy and elastically scale services) that commodity cloud providers enjoy.

GPONDoctor Whitepaper “Making your FTTH ready for a CORD architecture” explains the methodology to acquire full knowledge of the strengths and weakness of your R-CORD network devices.  GPON Analyzers will help to get R-CORD implementations faster and more Resilience while ensuring that customer will always get the best User Experience.

Making you FTTH ready for a CORD architecture

Another GPON channel goes down and you ‘do not know why’?, Is your OLTs’ rogue ONT detection and isolation algorithm trustworthy?

Rogue ONT within an FTTH Network

Rogue ONT within an FTTH Network

Suddenly, a network operation engineer faces again the unexpected but common situation where another PON channel goes down after a long operational state. At the same time, customers that belong to same PON, call the Customer support office to complain about the poor quality of experience and service degradation they are now experiencing. The situation is getting worse, now it’s not only service degradation, there are also some connectivity failures. Wow, does this sound familiar?

GPONDoctor Whitepaper “How to efficiently detect and isolate Rogue ONTs” explains the methodology to easily identify Rogue ONTs and isolate it from your FTTH network. It is now possible to minimize the impact on your entire network performance, and vastly reducing your OPEX.

How to efficiently detect and isolate Rogue ONTs

Is your FTTH GPON Network Resilience?

Resilience is the ability to provide and maintain an acceptable level of service in the face of faults and challenges to normal operation. In order to increase the resilience of a given communication network, the probable challenges and risks have to be identified and appropriate resilience metrics have to be defined for the service to be protected.

Most of the times, the GPON networks are only tested under “normal operation”, so once deployed, there are many events that cannot be identified as they have never seen before. Testing the behavior of the network under error conditions will tremendously benefit the operator to be prepared when these situations happen in real life.

GPONDoctor Whitepaper “The Road to the Deep Understanding of your FTTH Network-Proactive versus Reactive Network Management” explains the benefit to use an Error injection test gear to improve the resiliency of your FTTH GPON network.

The Road to the Deep Understanding of your FTTH Network

European FTTH/FTTB subscriber numbers jump 20.4%: IDATE

Ireland appears on the FTTH Council Europe’s FTTH/B leaders list for the first time. The UK remains conspicuous by its absence.

IDATE, working with the FTTH Council Europe at the latter’s FTTH Conference 2018 in Valencia, Spain, last week, reported that the number of subscribers in Europe served via fiber to the home/fiber to the building (FTTH/FTTB) networks increased 20.4% between September 2016 and September 2017. The increase in subscribers came as take rates on the continent among EU39 countries grew from 29.2% to 34.8% over the same time period.
The number of homes passed among the EU39 countries also expanded, to more than 148 million. The figure represents a 16% climb over the study period.
Russia led the way to FTTH/FTTB subscriber growth; the country added 1,826,000 FTTH/FTTB subscribers in the 12 months ending September 2017. Spain (1,612,371 new subscribers) and France (an additional 1,067,780 subscribers) also enjoyed significant upswings.
Private network operators are jumping into FTTx deployments in a big way; 56% of FTTx network operators in Europe fall into this category, according to IDATE.
Meanwhile, the Fiber to the Home Council Europe updated its list of FTTH/FTTB deployment leaders among European countries. Latvia remained in the top spot, with a 50.6% penetration rate (see figure above). Ireland joined the list for the first time with a penetration rate of 1.7%. Countries must have a penetration rate of at least 1% to be included in the tally.
The figures in Europe track with those recently released for North America, where FTTH new builds reached record levels during the same 12-month timeframe (see “U.S. FTTH deployments set record: Fiber Broadband Association”).
February 20, 2018
Lightwave Staff

Crystal Ball: Customer Experience Looms Large

Crystal BallThe end of the year is quickly approaching, and as fast as it is moving out, the prognostications are coming in for 2018. What will cable’s New Year’s resolutions be? Netcracker Technology feels that customer experience should be at the top of the list.

One area of concern is how to drive innovation and agility without being disruptive to customers.

“It is an ongoing data management exercise,” said Paul Hughes, Netcracker’s director of strategy. “It is a customer lifecycle process centered around data. Core points (should be) captured, measured and used in a way that the ongoing customer journey continues to be refined.”

Data from the back office – such as customer relationship management (CRM), billing components and social media – can help an operator define the optimal journey for each customer. By analyzing information from these and other core sources, the cable operator can determine how to initiate the right interactions, service notifications and package modifications.

“All data gets captured as part of the process (in the) digital service era. (Operators) should take all the data, use AI and analytics, to get more insights around the customer,” Hughes said, noting that a good experience leads to retention.

Becoming a one-stop shop is another way to improve the customer experience, and thereby reduce churn, Hughes said. Operators have a better opportunity to stay in video and not just sell capacity and connectivity if they become the center of customer interaction and an “experience integrator.”

An example is working with over-the-top (OTT) providers that may not have the marketing power to reach and attract large numbers of customers.

“The best way to drive eyeballs is to have a relationship with the MSO,” Hughes said. “Cable can take on the responsibility of onboarding, managing billing and revenue sharing …. From the consumer perspective, this creates the opportunity to strengthen (an operator’s) role in the market.”

A sci-fi fan might appreciate learning about an OTT provider that offers related content and would likely be willing to pay for it.

“The operator can differentiate, by (taking on) a central role,” Hughes said.

Looking even further into the future, 5G wireless technology, while likely a couple years away from reality, will offer increased bandwidth, but will bring with it connectivity and power issues, Hughes said. The cable operator could take on the responsibility of providing connectivity and bridging the gap for 5G networks.

Cable, however, could also see 5G as a direct threat, with its promise to offer gigabit speeds and support 4K video streams through a wireless provider.

“This becomes one of the areas where cable has to think about the great opportunity to partner to provide quality of experience. But it also is a competitive threat if they don’t think about ways to take advantage of it,” Hughes said.

By
Check the whole article at BroadbandTechReport.com

FTTH reaches almost 6m lines in Spain

FTTH reaches almost 6m lines in Spain

Spain: According to new data from la Comision del Mercado de las Telecomunicaciones, FTTH reaches almost 6m lines and overtakes DSL
That’s why the FTTH Conference 2018 will be in Spain!

https://www.cnmc.es/sites/default/files/editor_contenidos/Notas%20de%20prensa/2017/2017%2010%2023_NP%20Nota%20telecos%20agosto%20def.pdf

FTTH TRAINING COURSE – 5th Edition

FTTH TRAINING COURSE - 5th Edition

GPONDOCTOR will organize its most popular training course on “mastering” Fiber to the Home Networks”.

This time it will be hold in the beautiful city of Bilbao (Bizkaia-SPAIN) from October 17th till October 19th 2017.

In order to celebrate its 5th edition, this time we include “for FREE” a social event on “wine tasting” where you will be able to create your own wine.

Interested!: send an email to “training@gpondoctor.com”.

Find more details about the training course at:

FTTH training brochure