Gpondoctor QoE probeBetter Quality of Experience with Fiber Optics

GPON Doctor Quality of Experience Probe is a professional tool for the supervision of any “IP Service” offered through a Fiber to the Home GPON based network.

The QoE probe can identify, classify, and communicate issues with a telecom operator system in real time. The information is continuosly uploaded into the cloud so it can be consulted by field technicians anytime, anywhere.

 

Fiber optic networks continues to multiply exponentially and in several regions 1 every two homes already has an FTTH connection. Everyone has a Fiber Optic offer…but not all offers are created equal…

Immediacy and Reliability are the new name of the game…but operators cannot keep up with demand, building out next generation infrastructure, winning new customers, and staying ahead of the game when it comes to resolving customer problems. Fiber optic bandwidth problems at 300Mbp/s mean having the ability to resolve traffic issues in an instant, even before they cause an issue in network traffic…

Because once a problem happens — it takes customer service too long to respond.

Telco’s are losing business, losing customers everyday due to poor quality of experience, cheaper offers, they need to improve their ability to monitor the performance of the Services provided to keep their customers satisfy and, more important, loyal (reducing the churn rate).

The cost of “Churn” in an operator’s business due to bad user experience is above 700 million USD/ per year only in the United States.

GPONDoctor QoE probe is an innovative Quality of Experience solution to help telco operators around the world reduce wasted time and money spent on customer service. It is a “Hardware device” that supervises all the information received from the Telecom operators and identifies and deviation that could impact on the optimum reception of all multimedia content.

What it makes it unique, innovative and difficult to copy is the “power” of its Hardware that analyzes all data at almost line speed.

The unique features of GPON Doctor™ enable its use as a Professional Test tool and can be used to provide the following services:

Do not miss!!

Check out the QoE probe presentation from our CEO within the Video tab.

Visit also the Download tab with the presentation slides

Chipset-Less Implementation

Capture hardware exclusively developed for this product. Results are not biased by any vendor proprietary GPON hardware implementation.

PON Passive and position independent

Control data frame by frame inspection without need of traffic regeneration or modification. Including an automatic adaptive synchronization system to compensate distance to the OLT.

Real time GPON Supervision

GPON QoE supervise all GTC and OMCI messages over the fibre in Real Time to help to keep track of negotiation processes and configurations.

Real time user traffic extraction

GPON Doctor™ extracts decrypted user traffic in real time and at Ethernet layer. This traffic is made available at the 10/100/1000BaseT interface for its monitoring and upper layer test by external network testing tools and/or other application tools. Its hardware decoder fully supports AES automatic decryption combined with FEC encoding.

Service regeneration and QoS Evaluation

Regenerate services established over a PON network. i.e. Multicast video can be sniffed & reassembled in real time. This feature is perfect to evaluate QoS and QoE of configured services over a PON.









Free access to our product related documentation: product brochures, datasheets, quick start guides and more. Please contact our customers service with questions.








GPONDoctor QoE probe is an innovative Quality of Experience solution to help telco operators around the world reduce wasted time and money spent on customer service. It is a “Hardware device” that supervises all the information received from the Telecom operators and identifies and deviation that could impact on the optimum reception of all multimedia content.

The following video shows the presentation of the GPONDoctor QoE probe by the CEO “Enrique Areizaga” (Spanish and English versions)

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